Refund Policy
RETURN POLICY
• If you have received a product that is damaged or if the size is unsuitable, kindly return the product by Speed Post to the following address within 10 days of receiving your order:
Pleats ‘n’ Patterns
8A, Santhi Savera,
Warriam Road, Pallimukku,
Kochi, Ernakulam - 682016
• At the same time, notify us about your return by sending an email to:
support@friendzy.co.in or custcarepnp@gmail.com and return the product to the address provided in the return policy.
• Products must be unaltered, unused, unwashed, undamaged, and untagged to
qualify for a return.
• Extra caution: Please do not remove, cut or alter the tag. No refund shall be provided for such product/s.
EXCHANGE AND REFUND POLICY
• We do not replace products with different sizes, as each piece is designed to be one of a kind. However, you may choose a different product of the same value if it is available or opt for a refund.
• Please remember, the option to exchange a product for another is not available unless you pay the difference in amount.
• Refunds will be processed within 5 working days from the date we receive the
returned product.
• If you have received a product that is damaged or if the size is unsuitable, kindly return the product by Speed Post to the following address within 10 days of receiving your order:
Pleats ‘n’ Patterns
8A, Santhi Savera,
Warriam Road, Pallimukku,
Kochi, Ernakulam - 682016
• At the same time, notify us about your return by sending an email to:
support@friendzy.co.in or custcarepnp@gmail.com and return the product to the address provided in the return policy.
• Products must be unaltered, unused, unwashed, undamaged, and untagged to
qualify for a return.
• Extra caution: Please do not remove, cut or alter the tag. No refund shall be provided for such product/s.
EXCHANGE AND REFUND POLICY
• We do not replace products with different sizes, as each piece is designed to be one of a kind. However, you may choose a different product of the same value if it is available or opt for a refund.
• Please remember, the option to exchange a product for another is not available unless you pay the difference in amount.
• Refunds will be processed within 5 working days from the date we receive the
returned product.